Your Health and Safety is a top priority for us! Therefore we have implemented additional safety measures to ensure to our best capability, that we provide the cleanest and safest environment for everyone while enjoying our escape games.
Should anyone be displaying any Covid symptoms, we ask that you do not attend, for the safety of staff and other teams.
Please ensure you are at the venue at your designated time, as lateness may lead to shorter time in the room, as we require the full cleaning time which takes priority prior to the next game. If arriving early, please wait outside until you are called at your time, again as we will be using full designated time for cleaning.
As we only have one toilet for staff use, these will be closed for customer use, as we do not have the resource to clean these after every customer use. Please try and use alternative facilities prior to your arrival. For Tombland, there may be public toilets open across the road at the Cathedral. For Rose Lane, you can use the toilets on ground floor of the car park.
Please use the hand sanitizers on entering the building, and before and after the game, which are positioned at each entrance / exit.
Touch points in games rooms, briefing rooms and common areas are sanitised with a medical grade anti-viral cleaner between every group of players. This also includes all props, padlocks, handles, surfaces etc. etc. Any hard to reach surfaces/items are cleaned with an anti-viral aerosol cleaner so that every single surface is sanitised.
All rooms have been slightly adapted to remove most unnecessary items not required in the game, to aid minimum contact. Also, most rooms have spare props which are rotated and replaced each game whilst undergoing cleaning. There are also other items, without giving anything away, are replaced fresh/clean for each game.
Where practical, windows and doors are opened between games along with the use of some air purifiers to aid ventilation.
Should anyone display ANY known Covid symptoms - a persistent cough, high temperature or a loss of taste/smell, then they will not be permitted entry into the building or allowed to play.
With all these safety measures in place, we consider our escape rooms to be safe and fun, as long as you follow the guidelines within.
We may review this policy as updates develops in line with government advice and guidance set out by Public Health England to ensure your safety.
In case you would like to get any further information or details on safety and hygiene please contact email@example.com