There is a Panic Button in each room, so you can leave the room any time you want. (Fact: Nobody ever used it!)
It’s kind of an international game. Most of the puzzles and codes work, without using any language.
You can get hints and help from the game masters, who see your every move and send you the appropriate tip through the built-in displays.
There are no scary things or spooky stuff involved in our Lev Pasted or Green Beard escape rooms – its a fun game! The Treasure of Green Beard room may be unsuitable for those who suffer severe claustrophobia. If in doubt, contact us for information. The Haunted room however speaks for itself :) For some it may be scary, hence our minimum age restriction of 14+.
Yes you can, but then what is the point? Most of the puzzles and codes can not be revealed by cheating. You have to do some brain work instead…
The best way to get out of the room in time is to communicate a lot with your team mates and to be as fast as you can.
We are sorry, but due to the nature of the building, access is difficult and unsuitable for wheelchair users as there are steps to the rooms, and two of the rooms and reception are within the basement.
When the big day arrives and you come to Cryptic Escape – please arrive 10 mins before your booked game for your briefing and introduction. As these are live-action events, you MUST arrive on time in order to participate. We cannot wait for latecomers as this is unfair to later groups whose times would all have to be pushed back. Therefore leave ample time to allow for traffic and parking. If you arrive on or after your booking time, the clock will already have started so you will have less time to complete. Should you arrive more than 10 mins after your game time start, you will not be allowed to participate, and there are no refunds or exchanges. See T's & C's for more information.
You are welcome to bring extra people to join your game as long as you keep within the maximum number of players per room. (5 people for Green Beard & Lev Pasted, and 6 people The Haunted). Additional players need to pay £10 per person on arrival and you are ready to join the escape.
We recommend 3-5 players for each room. We wouldn’t want to be too demanding about the team size, but it is good to know before booking that with only 2 people the game becomes just slightly more difficult. However, regardless of the amount of people in your team, we’ll do everything we can to make the most of your game experience and keep the fun .
For Lev Pasted and Green beard, we recommend to become fully involved in the experience, players are ideally 12+. Minimum age we suggest is 10+. You may bring younger children but their participation will be more limited. It is not recommended for a 1 adult and young children team within the Treasure Of Green Beard room. For The Haunted, the minimum age is 14. For ALL rooms, there must be someone 16+ in the room responsible for anyone under the age of 16 as per Terms & Conditions.
Please do NOT take picture or video recording within the rooms. Also please do not reveal any of the tricks, puzzles and solutions to the public. It will spoil the game.
This is a live event game, and once the booking is confirmed, we cannot accept cancellations or provide refunds. You may be able to reschedule the booking for another time by giving us at least 7 days notice. Any changes if accepted less than 7 days notice will be subject to a re-booking admin fee. Please see “Terms & Conditions” for full details.
Please contact us for any Corporate Event requests, as we may be able to make special arrangements to suit your needs, for large bookings of 20+
If you’d like to give the game experience as a gift to your friends or relatives, Cryptic Escape’s “gift voucher” is the answer. These are now available 'online' and are printable or may also be forwarded by email to the recipient with a personalised message. The gift vouchers are valid for 1 year and must be redeemed for a Cryptic Escape game that takes place within 1 year from the purchase date.